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Бесплатная доставка по России при заказе от 20 000₽

Public offer

Terms.

Client - a fully capable individual or legal entity making Orders on the site autentiments.ru, or indicated as a recipient of the Products, or using the Products purchased on the site autentiments.ru exclusively for personal, family, household and other needs not related to carrying out entrepreneurial activities.

Seller - IE Bernstein Anna Vadimovna, INN 780433458270

Site - an Internet site owned by the Seller with an Internet address autentiments.ru . It presents the Products offered by the Seller to its Clients for placing Orders, as well as the terms of payment and delivery of these Orders to Clients.

Products - goods presented for sale on the Site.

Order - a duly completed Client's request for delivery to the specified address of the list of Products selected on the Site.

Delivery service - employees of the Seller, or third parties providing services for the delivery of Orders to Customers under an agreement with the Seller.

 

  1. General Provisions.

1.1. The site is owned and administered by IE Bernstein Anna Vadimovna, INN 780433458270

1.2. By ordering Products through the Site, the Client agrees to the Rules for the sale of products (hereinafter referred to as the Terms) set out below.

1.3. The provisions of the Federal Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1 and other legal acts adopted in accordance with them apply to the relationship between the Client and the Seller.

1.4. The seller reserves the right to make changes to these Terms, in connection with which, the Client undertakes to regularly monitor changes in the Terms posted on the website.

1.5. The client agrees to the Terms when placing an Order on the Site.

 

  1. The moment of the conclusion of the contract.

2.1. These Terms of Sale of Goods, as well as information about the Goods presented on the Site, are a public offer in accordance with Art. 435 and part 2 of Art. 437 of the Civil Code of the Russian Federation.

2.2. The fact of placing an order by the Client is an unconditional fact of acceptance by the Client of the terms of this Agreement. The client who purchased the goods in the Seller's online store (having placed the Order for the Goods) is considered as a person who entered into a relationship with the Seller under the terms of this Agreement.

2.3. In case of disagreement with this User Agreement (hereinafter referred to as the Agreement / Public Offer), the Client is obliged to immediately stop using the service and leave the site.

 

  1. Online order. 

3.1. To place an Order, the Client must fill out the form on the Site.

3.2. The Seller is not responsible for the accuracy and correctness of the information provided by the Client when placing an order.

3.3. The client undertakes not to disclose the data specified during registration to third parties. If the Client has any suspicions about the security or the possibility of unauthorized use by third parties of the Client's data, the Client undertakes to immediately notify the Seller by sending an e-mail to our mail autentiments@gmail.com.

 

  1. Registration and terms of execution of the order.

4.1. The Client's order can be placed independently on the Site.

4.2. When placing an Order, the Client must indicate the following information:

- FULL NAME. client or recipient of the Order;

- a list of ordered products;

- delivery address of the Order;

- contact number.

4.3. After placing the order, the Client receives a notification about the accepted order and information about the status of the Order execution is provided.

4.4. All information materials presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Products, including colors, sizes, shapes, smell and others.

  1. Delivery

5.1. The delivery methods for the Products are indicated on the Site.

5.2. The delivery area is defined by the trading activity area. You can check whether the intended delivery address is included in the service area on the Site.

5.3. The Seller will make every effort to comply with the delivery times indicated in the order card, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.

5.4. The risk of accidental loss or accidental damage to the Products passes to the Client from the moment the Order is handed over to him and the recipient of the Order pays.

5.5. Upon delivery, the Order is handed over to the Client or to the person indicated as the recipient of the Order. If it is impossible to receive the Order issued for cash by the above persons, the Order is handed over to the person who is ready to provide information about the order (name of the Recipient), as well as pay the cost of the Order in full to the person delivering the Order.

5.6. When transferring the Order, the Client must check the appearance and packaging of the Order, the quantity of Products in the Order, completeness, and assortment.

 

  1. Payment for products.

6.1. 

The price of the Products is indicated on the Site. If the price of the Product ordered by the Customer is indicated incorrectly, the Seller informs the Customer as soon as possible to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Client, this Order is considered canceled.

6.2. The price of the Products can be changed unilaterally by the Seller. The price of the Products is indicated at the last stage of ordering and is valid at the time of placing the order. In this case, the price for the Products ordered by the Client is not subject to change.

6.3. The Client chooses payment methods at the stage of placing an order on the Site. The agreed payment method is the method chosen by the Client from the available payment methods when placing the Order.

6.4. Features of payment using bank cards.

6.4.1. In accordance with the regulation of the Central Bank of the Russian Federation "On the issue of bank cards and on operations performed using payment cards" dated 24.12.2004 No. 266-P, operations on bank cards are performed by the cardholder or by a person authorized by him.

6.4.2. When making payment for the Products using a bank card, when issuing orders, the Client must present an identity document, except for the case of payment by an unnamed bank card.

Cancellation of the order: in case of cancellation of the order after confirmation, you must call the Seller.

  1. Return of products.

7.1. Return of Products of proper quality.

7.1.1. The client does not have the right to refuse Products of proper quality.

7.2. Return of Products of inadequate quality.

7.2.1. The Client may return Products of inadequate quality to the Seller, and demand replacement of Products of inadequate quality or elimination of defects.

7.3. A refund.

7.3.1. Funds are subject to return in the same way that was used by the Client when paying.

7.3.2. If the refund is made at the same time as the return of the Products by the Client, the refund of the specified amount is carried out by the Seller with the consent of the Client in one of the following ways:

a) in cash at the location of the Seller;

b) by transferring the appropriate amount to the Client's bank or other account specified by the Client.

7.4. Procedure in case the seller violates the terms of the assortment (re-grading).

7.4.1. In the event that a Product is found in the Order that does not correspond to the ordered assortment (re-grading), the Client has the right, when transferring the order, to refuse this Product and demand a replacement in the assortment provided for by the Order, or a refund for the actually not delivered Products.

7.4.2. Products transferred to the Client in violation of the assortment condition are subject to return to the Seller. If the Client accepts this Product, the Seller has the right to demand from the Client payment for this Product at the price set by the Seller for this Product on the Site at the time of transfer of the Product. If the actually transferred Products are not in the Seller's assortment presented on the Site at the time of the transfer of the Products, these Products are paid for at the price agreed with the Seller.

7.4.3. If it is impossible to replace the Products, the Seller notifies the Client about this by the phone number specified by the Client when placing the Order.

7.4.4. The funds paid by the Client for the actually not transferred Products are subject to return within 10 days from the date of receipt of the Client's written application for the return of funds. The refund of the amount paid for the Products is carried out in the same way in which the payment was made.

7.5. Procedure in case of violation by the Seller of the terms of quantity.

7.5.1. When transferring the Order, the Client is obliged to check the quantity of Products in the Order. If, during the transfer of the Order by the Customer, discrepancies in the quantity of Products in the Order are found, the Customer is obliged to draw up an Act of discrepancy in quantity in the presence of a representative of the Seller or a carrier.

7.5.2. If the Seller has transferred to the Client a smaller amount of Products than specified in the Order (non-delivery), the Client, upon transfer of the Order, has the right to accept the Products in the part corresponding to the Order and demand to transfer the missing amount of Products, or, if the missing Products were paid, refuse the Order in terms of the missing Products and request a refund for the missing Products.

7.5.3. The funds paid by the Client for the missing Products are refunded within 10 days from the receipt of the Client's written application for the return of funds, as well as the Discrepancy Act (Non-Investment Act) for the amount drawn up in accordance with clause 7.5.1. The refund of the amount paid for the Products is carried out in the same way in which the payment was made.

7.5.4. In case of violation by the Client of clause 7.5.1 regarding the preparation of the Act, the Seller has the right to refuse to satisfy the Client's claims for the amount of the transferred Products.

7.6. Detailed information on the procedure for making claims for quality and returning Products is presented here.

 

  1. Intellectual property.

8.1. All textual information and graphic images on the Site are the property of the Seller.

 

  1. Warranties and liability. 

9.1. The Seller is not responsible for damage caused to the Client as a result of improper use of the Products ordered on the Site.

9.2. The seller is not responsible for the content and operation of the site.

9.3. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Client to third parties.

9.4. The Client undertakes not to use the ordered Products for business purposes.

 

  1. Confidentiality and protection of personal data.

10.1. 

Providing information by the Client:

10.1.1. When ordering on the Site, the Client provides the following information: Surname, First name, Patronymic, delivery address and telephone.

10.2. By providing his personal data on the site, the Client agrees to their processing by the Seller, including for the purpose of promoting the Products and services by the Seller.

10.2.1. If the Client does not want his personal data to be processed, then he must inform the Seller about it. In this case, all information received from the Client is deleted from the Seller's client base and the Client will not be able to place Orders on the Site.

10.3. Use of information provided by the Client and received by the Seller:

- to fulfill their obligations to the Client;

- to evaluate and analyze the work of the Site;

- to determine the winner in the promotions held by the Seller.

10.3.1. The Seller has the right to send advertising and information messages to the Client. If the Client does not wish to receive mailings from the Seller, he must inform the Seller about it.

10.4. Disclosure of information received by the Seller.

10.4.1. The Seller undertakes not to disclose the information received from the Client. It is not considered a violation for the Seller to provide information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Client.

10.4.2. It is not considered a violation of obligations to disclose information in accordance with reasonable and applicable legal requirements.

10.5. The seller has the right to use the "cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties.

10.6. The seller receives information about the ip-address of the website visitor. This information is not used to identify the visitor.

 

  1. Additional rights for the European Economic Area and certain other territories. 

11.1.

Based on the EU Regulation 2016/679 "On the protection of individuals with regard to the processing of personal data" (abbreviated as GPPD, General Data Protection Regulation) dated April 27, 2016 or the GDPR, in effect from 05/25/2018. If you are a person from the European Economic Area (EEA), you may enjoy additional rights that are available to you under applicable law.

11.1.1. Key Requirements - We undertake to notify the regulatory authorities (and in some cases the Client itself) of any violations related to personal data within 72 hours after the discovery of such a violation.

11.2. Client (individual) rights:

11.2.1. European users have the right to request confirmation of the fact of processing their data, the place and purpose of processing, the categories of processed personal data, to which third parties personal data is disclosed, the period during which the data will be processed, and also to clarify the source of the personal data received by the organization. For this information, write to autentiments@gmail.com.

11.2.2. We want to keep an accurate and up-to-date version of your personal information. You have the right to ask us to change or delete data that you think is incorrect by writing to us at autentiments@gmail.com

Based on the EU Regulation 2016/679 "On the protection of individuals with regard to the processing of personal data" (abbreviated as GPPD, General Data Protection Regulation) dated April 27, 2016 or the GDPR, in effect from 05/25/2018. If you are a person from the European Economic Area (EEA), you may enjoy additional rights that are available to you under applicable law.

11.1.1. Key Requirements - We undertake to notify the regulatory authorities (and in some cases the Client itself) of any violations related to personal data within 72 hours after the discovery of such a violation.

11.2. Client (individual) rights:

11.2.1. European users have the right to request confirmation of the fact of processing their data, the place and purpose of processing, the categories of processed personal data, to which third parties personal data is disclosed, the period during which the data will be processed, and also to clarify the source of the personal data received by the organization. For this information, write to autentiments@gmail.com.

11.2.2. We want to keep an accurate and up-to-date version of your personal information. You have the right to ask us to change or delete data that you think is incorrect by writing to us at autentiments@gmail.com. We will review your application in accordance with applicable law.

11.2.3. Disagreement to the processing of personal data. You have the right to object to the processing of your personal data if you believe that this is applicable in your particular situation. We will only have the right to refuse to comply with your request if we can provide compelling, legitimate grounds for the processing of data that outweigh your interests, rights and freedoms, or if the processing is related to the filing, implementation or defense of a legal claim. To exercise this right, write to us at autentiments@gmai.com. We will review your request in accordance with applicable law.

11.2.4. Right to data portability. This right lies in the fact that we are obliged to provide a free electronic copy of personal data to another company at the request of the Client, provided that:

processing is carried out on the basis of consent or contract;

processing is carried out by means of automation.

To exercise this right, write to us at

Based on the EU Regulation 2016/679 "On the protection of individuals with regard to the processing of personal data" (abbreviated as GPPD, General Data Protection Regulation) dated April 27, 2016 or the GDPR, in effect from 05/25/2018. If you are a person from the European Economic Area (EEA), you may enjoy additional rights that are available to you under applicable law.

11.1.1. Key Requirements - We undertake to notify the regulatory authorities (and in some cases the Client itself) of any violations related to personal data within 72 hours after the discovery of such a violation.

11.2. Client (individual) rights:

11.2.1. European users have the right to request confirmation of the fact of processing their data, the place and purpose of processing, the categories of processed personal data, to which third parties personal data is disclosed, the period during which the data will be processed, and also to clarify the source of the personal data received by the organization. For this information, write to autentiments@gmail.com.

11.2.2. We want to keep an accurate and up-to-date version of your personal information. You have the right to ask us to change or delete data that you think is incorrect by writing to us at autentiments@gmail.com. We will review your application in accordance with applicable law.

11.2.3. Disagreement to the processing of personal data. You have the right to object to the processing of your personal data if you believe that this is applicable in your particular situation. We will only have the right to refuse to comply with your request if we can provide compelling, legitimate grounds for the processing of data that outweigh your interests, rights and freedoms, or if the processing is related to the filing, implementation or defense of a legal claim. To exercise this right, write to us at autentiments@gmai.com. We will review your request in accordance with applicable law.

11.2.4. Right to data portability. This right lies in the fact that we are obliged to provide a free electronic copy of personal data to another company at the request of the Client, provided that:

processing is carried out on the basis of consent or contract;

processing is carried out by means of automation.

To exercise this right, write to us at autentiments@gmail.com. We will review your request in accordance with applicable law.

11.2.5. The right to be forgotten. The GDPR also provides for the right to be forgotten, which gives Europeans the ability to delete their personal data upon request in order to prevent their distribution or transfer to third parties. If you would like us to completely delete all your data, please contact us at autentiments@gmail.com. You also have the right to complain to a data protection authority about our collection and use of your personal data. Please contact your local data protection authority for details.

11.3. Personal data of children. We do not knowingly collect information from children under the age of 16. If you are under 16 years old, do not transfer your personal data through the Service. We ask parents and legal representatives to monitor the use of the Internet by children, instructing children not to transfer their personal data through the Service without their permission. If you have reason to believe that a child under the age of 16 has provided us with their personal data through the Service, please contact us at autentiments@gmail.com and we will delete this data.

. We will review your request in accordance with applicable law.

11.2.5. The right to be forgotten. The GDPR also provides for the right to be forgotten, which gives Europeans the ability to delete their personal data upon request in order to prevent their distribution or transfer to third parties. If you would like us to completely delete all your data, please contact us at autentiments@gmail.com. You also have the right to complain to a data protection authority about our collection and use of your personal data. Please contact your local data protection authority for details.

11.3. Personal data of children. We do not knowingly collect information from children under the age of 16. If you are under 16 years old, do not transfer your personal data through the Service. We ask parents and legal representatives to monitor the use of the Internet by children, instructing children not to transfer their personal data through the Service without their permission. If you have reason to believe that a child under the age of 16 has provided us with their personal data through the Service, please contact us at autentiments@gmail.com and we will delete this data.

. We will review your application in accordance with applicable law.

11.2.3. Disagreement to the processing of personal data. You have the right to object to the processing of your personal data if you believe that this is applicable in your particular situation. We will only have the right to refuse to comply with your request if we can provide compelling, legitimate grounds for the processing of data that outweigh your interests, rights and freedoms, or if the processing is related to the filing, implementation or defense of a legal claim. To exercise this right, write to us at autentiments@gmai.com. We will review your request in accordance with applicable law.

11.2.4. Right to data portability. This right lies in the fact that we are obliged to provide a free electronic copy of personal data to another company at the request of the Client, provided that:

processing is carried out on the basis of consent or contract;

processing is carried out by means of automation.

To exercise this right, write to us at autentiments@gmail.com. We will review your request in accordance with applicable law.

11.2.5. The right to be forgotten. The GDPR also provides for the right to be forgotten, which gives Europeans the ability to delete their personal data upon request in order to prevent their distribution or transfer to third parties. If you would like us to completely delete all your data, please contact us at autentiments@gmail.com. You also have the right to complain to a data protection authority about our collection and use of your personal data. Please contact your local data protection authority for details.

11.3. Personal data of children. We do not knowingly collect information from children under the age of 16. If you are under 16 years old, do not transfer your personal data through the Service. We ask parents and legal representatives to monitor the use of the Internet by children, instructing children not to transfer their personal data through the Service without their permission. If you have reason to believe that a child under the age of 16 has provided us with their personal data through the Service, please contact us at autentiments@gmail.com and we will delete this data.

  1. Other conditions. 

12.1. The law of the Russian Federation applies to the relationship between the Client and the Seller

12.2. In case of any questions and claims from the Client, he should contact the Seller directly. The parties will try to resolve all disputes that arise through negotiations; if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.

12.3. The recognition by the court of the invalidity of any provision of these Terms and Conditions does not entail the invalidity of the remaining provisions.